TownePlace Suites San Antonio Northwest at The RIM
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The location was wonderful. Easy to find, right off the highway. The staff was super helpful and pleasant. I loved that literally out our back door was a wonderful paved trail for walking, biking, running. We travel with our dog so was super easy to get a good walk after being in the car all day. Also plenty of green space around the hotel for quick pee break. When asked for a good place for dinner they recommended CAVA which was 1 mile away. Great take-out and the best meal we had on the road the whole trip. The breakfast was also a notch above all the other "box hotels". The coffee was EXCELLENT and strong. Our room was on the first floor in the back. Very quiet. Even though non smoking facility, there was a nice area out front with chairs where he could sit, read and have his smoke. We will definitely be back as we travel this route twice/year.
Priscilla
junio de 2024
Breakfast - was superb. Choices of hot, cold, continental breakfast. I don’t eat much meat, but I ate bacon & sausage there + the oatmeal. Selection is very good. Staff - at breakfast are excellent (Peggy Sue, David & Jordan). Dom is the front desk staff. He checked us in 30 min early, my satin pillow case was accidentally taken to the laundry, got it for me right away. We booked for later in December, he took care of our request to be on the upper floor right away. Awesome staff!!! Room - very comfortable, the kitchenette is nice touch. TV, small sofa, wheeled table/dining is awesome. Safe & closet well taught off. Bed is to my liking (pillows are soft oh well. View - of the trees relaxing, except it would be better maybe on the upper floor. Gym - I was by myself almost all the time I went there. Parking - ample & free WiFi - no issues Fire pit - an added amenity that we enjoyed at night.
Ednalyn
noviembre de 2023
Facility well kept, clean room. Continental breakfast is included in the rate Convenient location near shopping and restaurants area. Kitchenette and fridge in room
Luigi741
febrero de 2024
Love the location. It was very quiet! The staff was very friendly and accommodating! Spacious room and comfortable bed!
Suzanne
septiembre de 2024
This hotel is super clean, well located and has a super friendly staff. It’s near shops, restaurants and entertainment plus a short 20 minute drive to the airport. Their complimentary breakfast was delicious!! We liked it so much that we’ve already rebooked it for next trip.
Brunilda
julio de 2024
I LOVED EVERYTHING!!! The Staff was AMAZING and went out of their way to may sure my stay was memorable. Whenever I needed something, they were "on it"!! They were very professional, courteous, and extremely personable. They were patient and truly knowledgeable.
Learning
agosto de 2024
The location is perfect, right next to the Rim where you can shop and eat. The suite was a the perfect size and loved that it came with a kitchenette. The staff on my check-in day were exceptional, very friendly and quick.
Elizabet
mayo de 2023
Facility was near the mall, eating places.. very convenient...
Johnson
julio de 2024
The room is big and spacious. there is a sink and mirror in the studio 'kitchen' area so we can brush our teeth and do makeup in a separate space instead of waiting in line for the bathroom to be available.
Princess
diciembre de 2024
Staff was AMAZING and went above and beyond with everything. The bartender made great drinks and the person that check me in was great but the person that checked me out went that extra mile. Thank you so much, will be returning!
Estefany
abril de 2024
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